VIP Pest Control’s has a commitment to the highest ethical standards:
Serve With a Human Touch
As a customer, you will always have someone to talk to regarding your situation and concerns. We will take your information and provide you with the appropriate person who will handle your problem directly and with expertise.
We Are Reliable
We will set an appointment and/or a specific treatment with you and keep it. Our customers’ time and investment (home) is as valuable to us as it is to them. Special needs and requests are no problem for our expert technicians.
We Listen To Our Customers
Our expert employees are trained to listen carefully to our customers, take notes and ask questions in an appropriate manner. Our customers are our best resource to help identify the pest or termite problem. Our employees take into consideration the concerns of our customers and always provide the appropriate feedback and treatment when suitable.
We Act With Integrity
We have the integrity to stand behind it’s motto of “Your satisfaction is very important to us”. Your concerns will be given full attention; as we strive to always better the service it provides. As a customer, we will always value your feedback and how we provide expert service to you!
We Are Courteous and Considerate
We know that providing good customer service goes beyond doing a good job. It means assisting customers with the simple things, such as moving a plant back into place after a treatment; or providing tips on keeping a pest problem from reoccurring. It is not always about making a profit, but providing a customer with exceptional and expert service.
We Educate Our Employees
We provide extensive training for it’s employees. Each employee is required to take pest control, termite, and lawn & ornamental classes each year to maintain their certifications.
We Provide That Extra Step
Our technicians are trained to provide customers with pointers on keeping the treatment in “effect” longer and lessening conducive conditions. Our employees always provide a clean, safe, and effective treatment to your home or business location.
We Give Back To Our Customers
We offer discounts and coupons to customers to show our appreciation for their loyalty and return business. We encourage our customers to refer others by paying them for their referrals.
